Introduction
Glane Technologies Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile applications and web services.
Information We Collect
Information You Provide
- Account Information: Name, email address, and credentials when you create an account
- Profile Data: Any information you choose to add to your profile
- Communications: Messages, feedback, or support requests you send to us
- User Content: Any content you create, upload, or share through our apps
Information Collected Automatically
- Usage Data: How you interact with our apps, features used, and time spent
- Device Information: Device type, operating system, unique device identifiers
- Log Data: IP address, browser type, access times, and referring URLs
- Location Data: Approximate location based on IP address (we do not collect precise GPS location unless explicitly required by app functionality and authorized by you)
Cookies and Similar Technologies
We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and maintain session information. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services: Operate our apps, process your requests, and deliver features
- Improve our products: Analyze usage patterns to enhance functionality and user experience
- Communicate with you: Send updates, respond to inquiries, and provide customer support
- Security and fraud prevention: Detect, prevent, and address technical issues and unauthorized access
- Legal compliance: Comply with applicable laws, regulations, and legal processes
We do not sell your personal data to third parties.
Data Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business (hosting, analytics, payment processing). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
Business Transfers
If Glane Technologies is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
With Your Consent
We may share your information for other purposes with your explicit consent.
Data Retention
We retain your personal data only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Portability
Request access to the personal data we hold about you and receive it in a portable format.
Correction
Request correction of inaccurate or incomplete personal data.
Deletion
Request deletion of your personal data, subject to legal retention requirements.
Opt-Out
- Marketing Communications: Unsubscribe from promotional emails via the link in each message
- Cookies: Manage cookie preferences through your browser settings
- Data Collection: Adjust privacy settings within our apps where applicable
Account Deletion
You can delete your account at any time through the app settings or by contacting us at [email protected]. This will permanently delete your account and associated data.
To exercise any of these rights, contact us at [email protected].
Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure development practices
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for users under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Third-Party Links and Services
Our apps may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the “Last Updated” date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes become effective constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Glane Technologies Ltd
Email: [email protected]
Website: https://glanelabs.com
For data protection inquiries in specific jurisdictions, we will respond within the timeframes required by applicable law.
Region-Specific Information
For European Economic Area (EEA) and UK Users
Under GDPR, the legal basis for processing your data includes:
- Contractual necessity: To provide our services
- Legitimate interests: To improve our products and ensure security
- Consent: Where you have explicitly agreed to data processing
- Legal obligation: To comply with applicable laws
You have the right to lodge a complaint with your local data protection authority.
For California Users
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt-out of the sale of personal information (note: we do not sell personal data)
- Non-discrimination for exercising your privacy rights
For Other Jurisdictions
We comply with applicable privacy laws in the regions where we operate. Contact us for jurisdiction-specific information.
Glane Technologies Ltd
Building software that respects your privacy.